access-logo


NEWS     FAQ

 

FAQ

What is EA Access?

EA Access is a new program for Xbox One gamers that lets you play the best of EA for as low as $4.99 a month. Members can binge on an assortment of awesome games in The Vault, a handpicked selection of great Xbox One games from EA. EA Access members also have the opportunity to try new games five days before the release date, and enjoy 10% discounts on EA digital download purchases, including full games, downloadable content and in-game currency. Conditions, limitations and exclusions apply.

How do I join EA Access?

EA Access membership is available to Xbox One gamers through Xbox Live. You will soon be able to sign up through the EA Access Hub app after downloading it to your console.

Where else can I purchase an EA Access membership?

Coming soon, GameStop fans will be able to purchase an EA Access membership at their local GameStop retail store.

How much does EA Access cost?

Membership in EA Access has been priced affordably at $4.99 per month, but you can save even more: $29.99 for a full year.

What is The Vault?

The Vault is an evolving selection of EA's Xbox One games that EA Access members can download and play while an active member. Gamers will have unlimited access to four great EA games at first: Madden NFL 25, FIFA 14, Peggle 2 and Battlefield 4, with more titles being added soon.

What will the pre-release trials include? Will my progress carry over?

Each game is different, so each game’s trial will be, too. In some titles you’ll be able to play one of the game's modes for a limited time, while other times you can jump right into the full game. And since you’ll always be playing the real game, any progress you make will carry over so you can pick up where you left off on launch day.

Who can become an EA Access member?

EA Access is available to all Xbox One owners in supported territories.
 

Will EA Access be available in my country?

At launch, EA Access will be available in Australia, Austria, Canada, France, Germany, Ireland, Italy, Mexico, New Zealand, Spain, United Kingdom, and the United States with additional territories to follow.

What is the difference between a demo and an EA Access trial?

Demos are stand-alone chunks of the game meant to give you a taste, but they don’t provide the full experience. When you play a trial through EA Access, you are playing the real game for a limited time, five days before the release date. And if you buy the game once it releases, you don’t need to download or install anything; you can just pick up where you left off and keep playing.

Is Xbox Gold required to join EA Access?

Any Xbox One gamer can join EA Access and take advantage of the benefits of membership. In order to connect to multiplayer gameplay on the Xbox One platform you will need a subscription to Xbox Gold. Learn more about Xbox Gold membership here: http://www.xbox.com/en-US/live/

What payment methods can I use to purchase EA Access membership?

At the moment, we can only accept credit card and PayPal payments for EA Access membership.

What countries are being added to EA Access in September?

Soon, Xbox One owners in the following countries will be able to become EA Access members: Brazil, Sweden, Norway, Finland, Denmark, Netherlands, Belgium, Switzerland, Chile, Colombia, Portugal, Turkey, South Africa, UAE, Czech Republic, Poland, Hungary, Slovakia, and Greece.

spacer


 

ea-logo-access



Privacy Policy (Your Privacy Rights)
  |  Legal Notices  |  Terms of Service  |  Product EULAs and Other Disclaimers  |  Online Services Updates  |  Support

©2014 Electronic Arts Inc. Trademarks belong to their respective owners. All rights reserved.