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California Residents: Click for Your California Privacy Rights
Last Update: October 30, 2007
By registering, you will open an account with Electronic Arts (EA) in the United States. Your data will be stored in the USA. Though EA may share your data with EA affiliates in countries with varying personal data protection laws, your data is always protected by our Privacy Policy. EA and EA affiliates use your data to administer your account, provide information of interest to you, and to communicate with you. You may opt out of receiving marketing materials by changing your account preferences. More information about how EA uses your data and your related rights can be found in our Privacy Policy below. By registering, you agree that EA may process your data in accordance with the following Privacy Policy and that you will abide by Terms & Conditions below. EA ONLINE PRIVACY POLICY EA and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about you. We have adopted a corporate wide Online Privacy Policy that guides how we collect, store and use the information you provide online. This policy applies to TRUSTe certified EA sites. To view a complete list of these Validated EA Web Sites, please click on the TRUSTe seal. In addition, Electronic Arts owns several other domain names that resolve to the web sites listed above. We may also add new sites that are subject to this privacy policy and we may update this list to include those. Please note that this policy applies only to sites maintained by Electronic Arts and its subsidiaries, and not to web sites maintained by other companies or organizations to which we link. EA complies with the EU Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union consistent with the European Commission’s Directive on Data Protection that went into effect in October, 1998. EA is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, EA has agreed to notify its site users of:
If you have questions or concerns regarding this statement, you should first contact the EA Privacy Policy Administrator for the country in which you reside at the email address or postal address specified at privacyadmin.ea.com. If your country is not listed, please contact the United States’ Privacy Policy Administrator. If your inquiry is not satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns. Please note that the TRUSTe program only covers information that is collected through this Web site, and does not cover information that may be collected through any software downloaded from this Web site. Third Party Sites.
What is personal information and when does EA collect it?
Information collected will vary depending upon the activity and may include your name, e-mail address, phone number, mobile number, home address, birth date, and credit card information. In addition, we may collect demographic information such as gender, zip code, information about your computer, hardware, software, platform, media, Internet IP address and connection, information about online activity such as feature usage, game play statistics and scores, user rankings and click paths and other data that you may provide in surveys or online profiles, for instance. We may combine demographic information with personal information, such as email address, to tailor our offerings or web pages to your preferences or interests. Prize winners may also be required to provide Social Security or Social Identification Number for tax purposes. We do not require personal information to obtain access to any of our sites; however, you will not be able to access areas that require registration. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out" section below. If you choose to use our referral service to "tell a friend" about an EA product or site, we will ask you for your friend’s name and email address. We will send your friend an email on your behalf inviting him or her to visit the site or check out our product. EA stores your friend's name and email for a short period for the sole purpose of sending this email and for redundancy checking, to be sure that your friend does not receive multiple copies of the same email message. We do not keep or use this information for any other purpose. Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives. PLAYSTATION®3
Xbox
EA's Online Stores
EA Mobile
Job Postings
Online Chat Rooms and Profiles
Statistical and Usage Data
In-Game Advertising
Public Data
A Special Note about Children
What about cookies and other technologies?
DoubleClick, the company that serves many of the ads that appear on the pogo.com site, may also collect information regarding your activities online, including the sites you visit. Other ad serving companies may also collect similar information. For more information on DoubleClick's services to opt out of those services, please visit DoubleClick's website at http://www.doubleclick.com/us/about_doubleclick/privacy/. For more information about the practices of some of the other large ad serving companies that may collect information on your use of the site, you should visit Atlas DMT, Eyeblaster, Klipmart, Tacoda, Inc; Advertising.com and PointRoll to view their privacy statements and opt out policies. Other technologies used include clear GIFs and IP address logging. Clear GIFs (a.k.a. web bugs, beacons or tags) are small graphic images placed on a web page, web-based document, or in an e-mail message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or e-mail message. We do not use clear GIFs to collect personal information about you. However, we may use clear GIFs capture statistical usage information for our web pages, features or other elements on a web page. We may correlate this information to a user to personalize user experience and for statistical analysis of user experiences on our web pages. EA also maintains log files which contain Internet Protocol ("IP") addresses. An IP address is a numeric address that is assigned to your computer by your Internet Service Provider. In general, we only use log files to monitor traffic on our Web sites, to report aggregate information to our advertisers and to troubleshoot technical problems. In the event of user abuse of our websites, however, we may block certain IP addresses or console IDs provided by our licensed hardware manufacturers. IP addresses and console IDs may be used to personally identify you in order to enforce our Terms of Service. What happens to the information provided?
If you register to become a member of Pogo, your user name is reserved for you with our partner, America Online, Inc. (AOL). We send your user name to AOL, but we don’t send AOL any of your personal information. However, if you register to become a member of pogo.com (our online games service), and you are 18 years of age or older, you may opt-in for an AOL Instant Messenger (AIM) Account. If you do, you give EA permission to send AOL your email address and you are automatically registered for an AIM Account. AOL will email you directly concerning your AIM account. As with all third party sites, Electronic Arts does not control AOL’s privacy policies and practices. We urge you to review AOL’s privacy policy at www.aol.com. The personal information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; and contests and events of interest. You may opt in to allow EA to share your personal information with companies and organizations that provide products or services that we believe may be of interest to you. For example, we may share your personal information with a sport licensor or sponsor of our service on our site. You would be asked at that time if you wish to participate. We see this as a value-added service helping you to find useful products or services. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner directly. You may also later opt out of this service from EA. See the "choice and opt-out" section below. We may send EA emails that may contain information regarding third-party products or services; however, this doesn’t mean that we’ve traded your personal information to any party. We may use survey information in marketing surveys to select and direct advertising that is more likely to be of interest to a particular member. This information may be transmitted to an ad server owned by the advertising company (for example, on pogo. com, this is DoubleClick) to match members with ads that they are more likely to be interested in. However, we do not disclose any member's personal information to our advertisers without the member's consent. Participation in member surveys is entirely optional. We may share aggregate consumer data (which does not contain personal information) with the advertising companies. From time to time, Electronic Arts may employ third-party contractors to collect personal information on our behalf to provide email delivery; product, prize or promotional fulfillment; contest administration; credit card processing; shipping or other services on our sites. When requesting these services, you may be asked to supply your name, mailing address, telephone number and email address to our contractors. We may use third party contractors, such as credit agencies or market research firms, to supplement personal information that you provide to us for our own marketing and demographic studies, so that we can consistently improve our sites and related advertising to better meet our visitors' needs and preferences. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us. When our third-party contractors collect and/or have access to the personal information you provide to Electronic Arts, Electronic Arts requires that they adhere to our stated privacy policies and protect the confidentiality of personal information they collect or have access to in the course of their engagement by Electronic Arts. These third parties are prohibited from using your personally identifiable information for any other purpose without your specific consent. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. If you do share your information, to opt-out from receiving further communications from any third party that is not our agent/service provider, please contact that marketing partner or affiliate directly. To enforce legal rights and comply with the law, or to comply with an order from a government entity or other competent authority, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, we may also disclose personal information to law enforcement, or the appropriate civil authorities when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site. Products Offered in Partnership with Third-Party(s)
Where is the information held?
Choice and Opt-out
Safeguarding Your Personal Information
Review, Correction of Your Information and Requesting Removal from Mailing Lists and Deactivating Your Account
By using this site, you signify your assent to the Electronic Arts Online Privacy Policy. If you do not agree to this policy, please do not use any Electronic Arts site. If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. If you choose to opt-out of our changed practice, our e-mail will contain instructions on how to opt-out. Your continued use of our site will signify your acceptance of the changes to our Online Privacy Policy. For more information and updates to our Online Privacy Policy, visit privacy.ea.com. Version 38550_4
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