Legal

Translated versions of our terms are available by selecting your chosen language.
 

Origin Download Client

Important Information about your digital purchase from the ORIGIN STORE:

ACCESS TO DIGITAL ENTITLEMENTS PURCHASED FROM THE ORIGIN STORE REQUIRES INSTALLATION OF ORIGIN CLIENT SOFTWARE AND ACCEPTANCE OF ORIGIN END USER LICENCE AGREEMENT.

User Agreement

EA has combined its Terms of Service and its software End User License Agreement (EULA) into our new User Agreement. This change reduces the number of documents presented to you and makes them easier to read and understand. Your rights have not been reduced in making these changes.

  • Terms historically contained in EA EULA’s and Terms of Service can now be found within this one document.
  • We’ve added a table of contents and headings for each section to help you quickly and easily navigate the terms.
  • We’ve reorganized some of the provisions for ease of reference.
  • We’ve made the language clearer and easier to understand.

Consent to Use Data

EA knows that you care how information about you is collected, used and shared, and we appreciate your trust that we will do so carefully and sensibly. Information about our customers is an important part of our business, and EA would never sell your personally identifiable information to anyone. We and agents acting on our behalf do not share information that personally identifies you without your consent, except in rare instances where disclosure is required by law or to enforce EA’s legal rights.
When you play this game, EA and its affiliates may (1) install and/or run software on your computer; and (2) collect, use and store data from your computer or device. Information that EA and its affiliates collect includes technical and related information regarding your computer (or device) and operating system (including Internet Protocol Address and device ID(s)), as well as information about your Software usage (including but not limited to successful installation and/or removal), gameplay and usage statistics, system interactions and peripheral hardware. If you play offline, the data described above will be stored on your device. If and when you connect to the Internet, this data will be transmitted to EA and its affiliates. EA and its affiliates may use this information to improve their products and services, provide services to and communicate with you (including for marketing purposes), facilitate the provision of software updates, provide dynamically served content, and software support, implement anti-cheat measures, enforce EA’s policies, and to trouble-shoot bugs or otherwise enhance your experience.
IF YOU DO NOT CONSENT TO THIS COLLECTION AND USE OF INFORMATION, DO NOT INSTALL OR USE THE SOFTWARE.
This and all other data provided to EA and/or collected by EA in connection with your installation and use of this Software is collected, used, stored and transmitted by EA Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065 in accordance with EA’s Privacy and Cookie Policy at www.ea.com. To the extent that anything in this section conflicts or is inconsistent with EA’s Privacy and Cookie Policy, the terms of the Privacy and Cookie Policy shall control.

Health Information
Epilepsy Warning
 

Please read before using this game or allowing your children to use it.

Some people are susceptible to epileptic seizures or loss of consciousness when exposed to certain flashing lights or light patterns in everyday life. Such people may have a seizure while watching television images or playing certain video games. This may happen even if the person has no medical history of epilepsy or has never had any epileptic seizures. If you or anyone in your family has ever had symptoms related to epilepsy (seizures or loss of consciousness) when exposed to flashing lights, consult your doctor prior to playing.

We advise that parents should monitor the use of video games by their children. If you or your child experience any of the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, while playing a video game, discontinue use IMMEDIATELY and consult your doctor.

Precautions to Take During Use

  • Do not stand too close to the screen. Sit a good distance away from the screen, as far away as the length of the cable allows.
  • Preferably play the game on a small screen.
  • Avoid playing if you are tired or have not had much sleep.
  • Make sure that the room in which you are playing is well lit.
  • Rest for at least 10 to 15 minutes per hour while playing a video game.
 
Virtual Reality (VR)

To play EA VR content, you need to have a compatible headset and any additional hardware as may be required (for example a PlayStation Camera for PS VR)

 

To make the most of your VR experience, take care to do the following before you play to limit the risk of injury or other adverse impacts on your health:

  • Read any health and safety warnings in your VR headset manual.
  • Make sure you have plenty of space to play, and remove any obstacles - this includes making sure that other people or pets don’t interrupt your play as you may not be able to see or hear everything around you while playing.
  • Sound volumes should be kept at a low enough level so that you can be aware of your surroundings while playing, and to avoid any   damage to your hearing.
  • If you have experienced epileptic symptoms in the past, you should speak to your doctor before playing VR.

 

When playing, please do the following:

  • It is best to stay seated.
  • Take breaks from gameplay every 10 to 15 minutes.
  • Users may experience motion sickness, repetitive motion injuries and eyestrain as the result of using VR. If you feel disoriented or unwell or experience any other discomfort, stop playing VR immediately.

 

Additional important health information from the main headset manufacturers is available below. Please review the information carefully before playing your virtual reality game.

 

1. PlayStation Health Warnings

https://www.playstation.com/en-us/network/legal/health-warnings/.

See also general information on PS VR:
https://www.playstation.com/en-gb/get-help/help-library
/playstation-vr/general-information/playstation-vr.ps4/ 

English

 

2. HTC Vive Safety and Regulatory Guide 
http://dl4.htc.com/web_materials/Safety_Guide
/Vive/Vive_safety_and_regulatory_guide
English
French
Arabic

 

3. Oculus Rift 
Samsung Gear VR

https://www3.oculus.com/en-us/legal/health-and-safety-warnings/

 

 English

 Danish

 Chinese  

 Spanish

 German  

 Italian

 French    

 Korean

 Japanese

 Norwegian

 Dutch

 Finnish

 Polish     

 Swedish

 

4. Google
Google Cardboard 
https://vr.google.com/intl/en_uk/cardboard/product-safety/
English

Daydream 
https://support.google.com/daydream/answer
English

Copyright Infringement Notification (DMCA)

Electronic Arts Inc. (“EA”) respects the intellectual property of others and expects that the users of our services do the same. If you believe your copyrighted work has been used in a way that constitutes copyright infringement and is accessible through a website or online service operated by EA or one of its subsidiaries, you may notify our copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA).

To file a copyright infringement notification with us, you will need to send a written communication that includes the following (please consult your legal counsel or see Section 512(c)(3) of the DMCA to confirm these requirements):

  • A description of the copyrighted work you claimed has been infringed;
  • A description of the material you claim to be infringing and information reasonably sufficient to permit us to locate the allegedly infringing material;
  • Your name, address, telephone number, and, if available, an e-mail address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner.

 

Please send your Notification to the attention of:

Copyright Agent
Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
fax: 650-628-1422
email: copyright@ea.com

 

Note that notifications sent to Electronic Arts Inc. at the above address can relate to all of its subsidiaries and divisions, including but not limited to: BioWare, Criterion Games, EA Digital Illusions (“DICE”), Maxis, Pogo Corporation, PopCap Games, Visceral and Electronic Arts Europe.

Please note that under Section 512(f) of the DMCA any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages (including costs and attorney fees). Don't make false claims!

Please also note that the information provided in your copyright infringement notification may be forwarded to the person who provided the allegedly infringing material.

Terms of Service (preceding User Agreement)

Previous Terms of Service:

Effective Date: September 4, 2012
Effective Date: November 28, 2011

PlayStation®3 and Xbox 360

INTERNET CONNECTION, EA ACCOUNT AND ACCEPTANCE OF EA PRIVACY AND COOKIE POLICY AND TERMS OF SERVICE REQUIRED TO ACCESS ONLINE FEATURES. YOU MUST BE 13+ TO ACCESS ONLINE FEATURES. EA PRIVACY AND COOKIE POLICY AND TERMS OF SERVICE CAN BE FOUND AT WWW.EA.COM. EA MAY RETIRE ONLINE FEATURES AFTER 30 DAYS NOTICE POSTED ON WWW.EA.COM/SERVICE-UPDATES.

PlayStation®4 and Xbox One
Nintendo Switch™

ACCEPTANCE OF EA USER AGREEMENT (TERMS.EA.COM) AND PRIVACY AND COOKIE POLICY (PRIVACY.EA.COM) REQUIRED TO PLAY. YOU MUST BE 13+ AND HAVE AN INTERNET CONNECTION AND EA ACCOUNT TO ACCESS ONLINE FEATURES AND ANY ADDITIONAL CONTENT. MANDATORY CONTENT UPDATES MAY BE DOWNLOADED AUTOMATICALLY, REQUIRE ADDITIONAL STORAGE, INCUR BANDWIDTH USAGE FEES, AND REQUIRE AN ADDITIONAL PURCHASE TO ACCESS. ADDITIONAL IN-GAME CONTENT MAY BE PURCHASED. EA MAY PROVIDE CERTAIN FREE INCREMENTAL CONTENT AND/OR UPDATES, IF AND WHEN AVAILABLE. MAY INCLUDE SOFTWARE THAT COLLECTS DATA FOR IN-GAME ADVERTISING.EA MY RETIRE ONLINE FEATURES AFTER 30 DAYS NOTICE POSTED ON WWW.EA.COM/1/SERVICE-UPDATES.

PC

INTERNET CONNECTION; EA ACCOUNT; ACCEPTANCE OF EA USER AGREEMENT (TERMS.EA.COM), PRIVACY AND COOKIE POLICY (PRIVACY.EA.COM) AND ORIGIN END USER LICENSE AGREEMENT (EA.COM/LEGAL); INSTALLATION OF THE ORIGIN CLIENT SOFTWARE (ORIGIN.COM/DOWNLOAD); AND REGISTRATION WITH SINGLE-USE PRODUCT CODE REQUIRED TO PLAY AND ACCESS ADDITIONAL CONTENT AND ONLINE FEATURES. PRODUCT CODE REGISTRATION IS LIMITED TO ONE EA ACCOUNT PER CODE. PRODUCT CODES ARE NON-TRANSFERABLE ONCE USED AND SHALL BE VALID, AT A MINIMUM, SO LONG AS ONLINE FEATURES ARE AVAILABLE. YOU MUST BE 13+ TO ACCESS SOME FEATURES. EA MAY PROVIDE CERTAIN FREE INCREMENTAL CONTENT AND/OR UPDATES, IF AND WHEN AVAILABLE. MANDATORY CONTENT UPDATES MAY BE DOWNLOADED AUTOMATICALLY, REQUIRED ADDITIONAL STORAGE, INCUR BANDWIDTH USAGE FEES, AND REQUIRE AN ADDITIONAL PURCHASE TO ACCESS. SOFTWARE MAY COLLECT DATA FOR IN-GAME ADVERTISING. EA MAY RETIRE ONLINE FEATURES AFTER 30 DAYS NOTICE POSTED ON WWW.EA.COM/1/SERVICE-UPDATES.

Mobile Platforms

Standard 

iOS

Kindle

Mac OS X

HP/Palm

Apple TV

SMS Terms

These terms govern your use of EA SMS/Text messaging service.