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EA Play 2019

Know Before You Go


Where and when is EA PLAY?

EA PLAY 2019 takes place at the Hollywood Palladium located at 6215 Sunset Blvd, at the corner of Argyle in Hollywood, California.

This year we’ve moved EA PLAY to Saturday, June 8 and Sunday, June 9 where players coming to the Hollywood Palladium will get hands-on with our games.

For those viewing online, we're skipping the press conference this year and are replacing it with multiple live streams that will air on Saturday, June 8, bringing you more of what you've told us you want - more gameplay and insights from the teams making the games. We’ll also have content creators streaming live from our Creator’s Cave in the Hollywood Palladium.

What are the onsite show hours for EA PLAY?

The EA PLAY Fan Fest is open Saturday June 8 from 9am to 7pm and Sunday June 9 from 10am to 7pm.  

What games will be at EA PLAY 2019?

Apex Legends™, Anthem™, The Sims™ 4, new Battlefield™ V content, new EA SPORTS™ games and more will all be there, ready for you to go hands-on. We’ll also have an exciting Star Wars™ experience that will include an inside look at Star Wars™ Jedi: Fallen Order™.

What time are the EA PLAY live streams?

We’re taking you deeper into our games this year with three hours of live stream content on Saturday, June 8, bringing you gameplay and insights from six of our biggest franchises. It all starts at 9:15 a.m. with the Countdown to EA PLAY followed by the franchise live streams.

Here’s the schedule for the show (all times PDT):

  • 9:15 am: Countdown to EA PLAY
  • 9:30am: Star Wars™ Jedi: Fallen Order™
    • Hosted by online personalities Greg Miller and Andrea Rene
  • 10:00am: Apex Legends
    • Hosted by eSports commentator Alex “Goldenboy” Mendez
  • 10:30am: Battlefield V
    • Hosted by online personality Julia Hardy and EA’s Adam Freeman
  • 11:00am: EA SPORTS FIFA
    • Hosted by Alex “Goldenboy” Mendez
  • 11:30am: EA SPORTS Madden NFL
    • Hosted by NFL Network’s Adam Rank
  • 12:00pm: The Sims 4
    • Hosted by Andrea Rene

To watch, be sure to tune in to or EA’s YouTube or Twitch channels. If you are only interested in a couple of the games, you can also tune in at the specific times listed. For all EA PLAY content throughout the weekend, including exclusive gameplay reveals, trailers and breaking news, be sure to stay locked to 

What is the parking/transportation situation?

EA PLAY is easily accessible via public transportation. The nearest Metro station is the Red Line Hollywood/Vine station – EA PLAY is two blocks south on Argyle. Uber and Lyft are also recommended. All drop-offs will be directed to the corner of El Centro and Sunset. There are several paid parking lots around the venue. The Hollywood Palladium does not own or operate any of the parking lots, so please read and adhere to all posted signs. Street parking will be limited during EA PLAY.

How much will tickets cost?

Tickets to EA PLAY are free.

When will tickets be available?

Tickets are available now!

If you want to join us in Hollywood, here’s what you need to do:

  • Get your free EA PLAY ticket by visiting here or downloading the EA PLAY App from the App Store and Google Play store.
  • During registration, you may book a session of your favorite game to lock down time with the game.
  • Not interested in booking a gameplay session? No problem, you can book a Priority Entrance ticket to get expedited entry into the event on the day of your choice.
  • Both passes are valid during all open Fan Fest hours of EA PLAY pending capacity via the General Admission line.

How many tickets can I get to EA PLAY?

There is a limit of one ticket registration per person, unless you are a parent/guardian registering on behalf of minors.

During the registration process, a parent/guardian may also add minors. Wristbands for minors will only be distributed with the parent/guardian present on site.

How old do I have to be to attend EA PLAY?

You must be 18 years or older to attain tickets to EA PLAY, but those younger than 18 can attend EA PLAY if accompanied by an adult, through our family registration. Both the parent/guardian and underage players must have a ticket for the event to be admitted.  Underage guests should be accompanied by a parent or guardian to receive their credentials and play M-rated titles.

How does family registration work for EA PLAY?

When registering for a ticket, adults will be given an option to add minors.  All minors must be present WITH the parent/guardian on their registration to receive their wristband. No additional wristbands will be given to minors who were not registered.

What if I forgot to add minors during registration? Can they still come with me?

You may log back into the web or app to add or remove minors from your registration. All additions based on availability.

What if I added minors during registration, but they can no longer come?

Minor registrations can be cancelled by logging back in to the web or app using your EA account. The parent/guardian registration is still valid. If minors have a gameplay session reserved, they cannot be redeemed unless present onsite to activate their wristband.

Can I leave and come back to EA PLAY?

Yes! Tickets for EA PLAY are valid during all Fan Fest hours via the General Admission line.  If you leave and come back, you will have to re-enter through this line.

Are all the games at EA PLAY hands-on?

The gameplay experience is listed in the app and will be updated as it gets closer to the event. Most games at EA PLAY are hands-on, however there are also some theater experiences to view gameplay.

Will there be any photo opps or meet and greets this year?

Download the EA PLAY app to stay up to date on the schedule of all signings, appearances and meet-and-greets.  You can also make your own Game Plan by adding select events to your schedule. Be sure to enable push notifications to get the latest information on surprise guests.

Why do I need to use my EA Account (Origin, PSN or Xbox) to register?

Using your EA Account at registration will enable you to update and change your gameplay reservation, add or remove underage guests and receive recommended events based on your interests.  If you do not have an EA Account, you can create one during registration.  Note: The email associated with your EA account will be where your ticket and information about EA PLAY is sent and this cannot be changed. While you can be 13 or older to register an EA Account, you must be 18 or older to register for EA PLAY.  Guests under 18 should be registered by a parent or guardian.

What does my “Priority Entry” ticket mean?

Tickets to EA PLAY are valid on all days and times the Fan Fest is open via the General Admission Line.  The Priority Entry pass is your chance to choose the day you prefer to attend (you can always do both!).  Entry to EA PLAY is pending capacity but gameplay session holders, followed by priority entry tickets are given preference over the General Admission line.

What does a “Gameplay Session” ticket mean?

Tickets to EA PLAY are valid on all days and times the Fan Fest is open via the General Admission Line.  A gameplay session ticket is your chance to choose your favorite game and pick the best time for you to fast pass your entry. You can only have one gameplay session per person, and parents/guardians must select for underage guests.

Can I change the time of my gameplay session?

Yes! New this year, you can log into the EA PLAY Registration page or app using your EA account.  Here, you can change gameplay sessions, remove sessions, add minors etc. pending availability.  Remember all games at EA PLAY will be available via standby lines onsite as well pending capacity.

Is EA PLAY handicap accessible?

Yes! EA PLAY is fully handicap accessible.  If you need extra assistance onsite, please speak to a staff member or visit our Information Desk inside the front entrance.  Only service animals are allowed onsite.

What are the EA PLAY registration hours?

EA PLAY credentials will be available for pick-up one (1) hour before the Fan Fest opens and 30 mins prior to close.

Saturday June 8: 8:00AM – 6:30PM

Sunday June 9: 9:00AM – 6:30PM

What identification do I need to bring with me on site?

A government issued photo ID (driver’s license or passport) in order to pick up your credential. The name on your ID and the name on your registration must be the same. EA PLAY management and security may request to see identification at any time.  If you have underage guests registered, the photo ID must match the parent registration.

If I can no longer attend, can I transfer my gameplay session or priority entry ticket to someone else?

All EA PLAY registrations are non-transferable.  We ask that you kindly cancel your session by logging into the EA PLAY registration page or app so that another player may enjoy the game. Once your wristband is issued, swapping or sharing is strictly prohibited.  If you wish to safely dispose of your RFID credential following the event, please return it to the registration desk.

Will there be any food or beverages available inside EA PLAY?

For the safety and enjoyment of our guests, EA PLAY provides free water.  There will also be some snacks given away throughout the weekend.  There will also be two food trucks and non-alcoholic beverage stations available inside the Fan Fest for purchase.  No outside food and beverage is allowed.

What activities besides gameplay are inside EA PLAY?

EA PLAY is all about the games and all about the fun, so here are a few other things to expect from our two-day celebration:

  • Try to score a touchdown via The JuJu Smith-Schuster Fan Experience
  • Star Wars™ Jedi: Fallen Order™ theater experience
  • Star Wars™ Jedi: Fallen Order™ photo opportunity
  • Merchandise booth with brand-new Apex Legends gear for sale
  • Custom EA SPORTS FIFA soccer pitch
  • And more!

Click on this link for information on more experiences at EA PLAY:

How do I contact Lost & Found?

All Lost & Found items during EA PLAY will be held at the Hollywood Palladium front desk for 2 weeks following the event. Please fill out the form and email to for a quick response or call 323 962 7600 and leave a message with your name, brief description of the item, and your contact number. Items that are indeed found by the front desk can be picked up Monday - Friday between 11 AM - 5 PM

Will there be a bag or coat check available?

No.  All bags will be subject to search prior to entry. Please refrain from bringing backpacks and do not bring bags larger than 12” x 15” x 6”.

Are there any restrictions inside the venue?

The Hollywood Palladium is a Live Nation venue and guests are not permitted to bring outside food or beverages, alcohol, weapons of any kind (including pocket knives, pepper spray, large chains, spiked jewelry, etc.), illegal substances, drug or drug paraphernalia, electronic cigarettes, open packs of cigarettes (sealed packs only), professional recording equipment –photo, video, or audio (without prearranged authorization by EA), lights of any kind (LED gloves or massagers), dust masks, eye drops, markers or spray paint, balloons or inflatable balls, umbrellas, chairs or blankets, or any item or action that challenges public safety, inside the venue.

What are the EA PLAY general safety and security protocols?

Safety and security is incredibly important to the EA PLAY experience.  There will be ample security staff from Live Nation and the City of Los Angeles onsite for the duration of the event.  All attendees will be required to go through walk-through metal detectors and bag check prior to entry.  To help expedite all entry into the event, please limit your personal belongings and review the list of prohibited items.  Please allow extra time for credential pick-up and security checkpoints.  Once inside the event, do not leave items unattended.  If you see something, say something immediately to EA PLAY security, a staff member or visit our Information desk.

We also recommend enrolling in NotifyLA, the City of Los Angeles’s mass notification system.  This can include early warning, evacuation, disaster, public health and public safety notices.  You can sign up for free by texting 888777 and entering 90028 in the message field (for the area around the Hollywood Palladium).  At any point you can text the word STOP to 888777 to disable notifications. For more information visit

Where to Find Us

EA PLAY is located at the Hollywood Palladium, just 15-minutes from downtown L.A.

6215 Sunset Blvd, L.A., CA 90028 (Enter at El Centro/Sunset)

You’ll find us in the heart of Hollywood, just minutes from the TCL Chinese Theatre, the El Capitan Theatre and Hollywood Walk of Fame. There’s even a great view of the Hollywood sign from the EA PLAY Fan Fest!

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